Privacy Policy
Last Updated: June 1, 2026
Welcome to TheNexlo (“we,” “our,” or “us”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.thenexlo.com and make purchases from us.
Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.
1. INFORMATION WE COLLECT
We collect information you provide directly to us, including:
Personal Information:
• Full name
• Email address
• Phone number
• Billing and shipping address
• Payment information (processed securely — we do not store card details)
Automatically Collected Information:
• IP address and browser type
• Pages visited and time spent on site
• Device type and operating system
• Referring URLs
• Cookie data and tracking pixels
2. HOW WE USE YOUR INFORMATION
We use the information we collect to:
• Process and fulfill your orders
• Send order confirmations and shipping updates
• Respond to your questions and customer service requests
• Send promotional emails and offers (only if you opt in)
• Improve our website and products
• Detect and prevent fraud
• Comply with legal obligations
• Show you relevant ads on other platforms (Facebook, Instagram, Google)
3. SHARING YOUR INFORMATION
We may share your information with trusted third parties, including:
Service Providers:
• Our secure e-commerce platform
• Trusted fulfillment partners (order processing & shipping)
• PayPal, Stripe (payment processing)
• Google Analytics (website analytics)
• Facebook/Meta (advertising)
Legal Requirements:
We may disclose your information if required by law or to protect our rights and safety.
We do NOT sell your personal information to third parties for their own marketing purposes.
4. COOKIES & TRACKING
We use cookies and similar tracking technologies to:
• Keep you logged in
• Remember your cart items
• Analyze website traffic
• Deliver targeted advertisements
Types of cookies we use:
• Essential cookies (required for the site to function)
• Analytics cookies (Google Analytics)
• Marketing cookies (Facebook Pixel, Google Ads)
You can control cookies through your browser settings. Disabling cookies may affect your browsing experience.
5. FACEBOOK PIXEL & TARGETED ADVERTISING
We use the Facebook Pixel on our website. This allows us to:
• Measure the effectiveness of our Facebook ads
• Show you relevant ads on Facebook and Instagram
• Create Custom Audiences based on your website activity
This may be considered “sharing” or “targeted advertising” under certain U.S. state privacy laws. You have the right to opt out.
To opt out of Facebook targeted advertising:
Visit: https://www.facebook.com/settings/?tab=ads
To opt out of interest-based advertising generally:
Visit: http://optout.aboutads.info/
6. DATA RETENTION
We retain your personal information for as long as necessary to:
• Fulfill your orders
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements
Order information is typically retained for 5 years for tax and legal purposes.
7. YOUR RIGHTS
Depending on your location, you may have the right to:
• Access — Request a copy of your personal data
• Correction — Request correction of inaccurate data
• Deletion — Request deletion of your personal data
• Opt-out — Opt out of marketing communications
• Data Portability — Receive your data in a portable format
California Residents (CCPA):
You have the right to know what personal information we collect, the right to delete it, and the right to opt out of its sale. We do not sell personal information.
To exercise your rights, contact us at:
info.thenexlo@gmail.com
8. CHILDREN’S PRIVACY
Our website is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
9. SECURITY
We implement industry-standard security measures to protect your personal information, including:
• SSL encryption for all data transmission
• Secure payment processing through trusted providers
• Regular security assessments
However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
10. THIRD-PARTY LINKS
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies.
11. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. We will notify you of any changes by:
• Posting the new policy on this page
• Updating the “Last Updated” date at the top
• Sending an email notification for significant changes
12. CONTACT US
If you have any questions about this Privacy Policy, please contact us:
TheNexlo
Email: info.thenexlo@gmail.com
Website: www.thenexlo.com
We will respond to your inquiry within 2 business days.
This Privacy Policy is compliant with GDPR, CCPA, and Facebook Advertising policies.