Legal Notice

Seller: TheNexlo
Representative: RAHMAN ABDUR
Address: 102, Leopalace Miyonodai, 6-47-10 Takinogawa, Kita-ku, Tokyo 114-0023, Japan
Phone Number: +81 80-5971-7469
Email: info.thenexlo@gmail.com

Product Prices: All prices displayed on this website are inclusive of applicable taxes and are clearly listed on each product page.

Additional Charges

  • Shipping fees vary depending on the destination and product weight. The exact amount will be calculated and displayed at checkout.
  • Any bank transfer or transaction fees are the responsibility of the customer.

Payment Methods & Timing

We accept the following payment methods:

  • Credit Cards (VISA, MasterCard, JCB, AMEX)
  • PayPal
  • PayPal Express

All payments are processed securely at the time of purchase.

Delivery Timing: Orders are processed and shipped by our trusted suppliers.
Estimated delivery time is typically 7–15 business days, depending on location.

Delivery Method: All products are shipped via reliable international carriers.
Tracking information will be provided once the order is processed.

Returns, Defective Items & Cancellations

  • We do not accept returns or cancellations after an order has been placed, except in cases of defective or incorrect items.
  • If you receive a defective or incorrect item, please contact us within 7 days of delivery.

Return Period: Customers must contact us within 30 days of receiving the product regarding any issues.

Refund Policy: Refunds will be processed within 5–10 business days after the returned item has been received and inspected.
Refunds will be issued via the original payment method. Processing time may vary depending on your payment provider.